Frequently Asked Questions


Are the services covered by OHIP?

Fees for psychological services are not covered under OHIP; however, they are typically covered under private or employment health insurance plans. Psychology fees are also normally tax deductible. Please check with your accountant or tax advisor.

What are the methods of payment?

Payment is due at each session and can be paid by credit card or e-transfer. For third party insurance plans, it is expected that clients pay directly for each session and receipts will be issued for reimbursement by your insurance plan.

What is the cancellation policy?

Please provide us with at least 48 hours (2 business days) notice for any cancellations. If such advance notice is not received in a timely manner, the fee for the missed appointment will be billed accordingly.

What are the fees for the services?

Please visit our Services page for detailed costs of therapy sessions and assessments.

What is the format of the sessions?

We provide in-person sessions in the comfort of your home or via secure online video conferencing platform.

How long are the sessions?

The therapy sessions are 1 hour and psychotherapy normally involves regular sessions. The frequency of appointments may vary depending upon the child's needs but we recommend at a minumum one 1 hour session per week for optimal results. Assessment sessions may vary in length depending on the nature of the assessment.